DELIVERY INFORMATION
At Cleanex, we aim to deliver your orders as quickly and efficiently as possible. Delivery times may vary depending on product availability and your location.
Order Processing
Once your order is confirmed and payment is successfully completed, our team will begin processing your order. You will receive a confirmation once your order has been accepted and prepared for dispatch.
Delivery Time
Delivery time depends on your location and product availability. While we aim to dispatch orders promptly, estimated delivery times will be communicated after your order is processed.
Delivery Areas
We deliver to multiple locations. However, delivery availability may vary depending on the destination and may be subject to certain restrictions.
Delivery Charges
Delivery charges, if applicable, will be calculated based on your location and order details. Any applicable charges will be displayed during checkout or communicated before dispatch.
Delivery Conditions
- Orders will be delivered to the address provided at the time of purchase.
- Please ensure that the delivery address and contact details are accurate.
- If special delivery instructions are required, please provide them at the time of placing your order.
Delivery Issues
If we are unable to deliver your order due to incorrect information or unavailability at the delivery location, we may contact you to arrange an alternative delivery or reschedule.
Order Receipt
Please check your order upon delivery and keep your invoice or receipt for future reference. This may be required for returns or support inquiries.
Contact Us
If you have any questions regarding delivery, you can contact us:
Email: info@cleanex.lk | sales@cleanex.lk
Phone: +94 74 242 4922 | +94 74 242 4822
